Even though offering affordable, competitive tickets was the airline's main priority, it is now making money from other sources as well, such as meals and travel services.
According to businessline, Air India Express's ancillary revenue has grown significantly, making up between 14 and 15 percent of its total revenue. Growth in this field is predicted in the future.
Gourmet meals, in-flight facilities, and airport services have all been added by the airline under the new administration, which is headed by the Tata Group. The airline is actively investigating prospects in the areas of food, baggage, in-flight services, and travel services, demonstrating its concentration on diversifying revenue streams.
According to a source, "The (sic) are mainly divided into four sections; food, baggage, in-flight services, and travel services." The airline is able to charge premiums in addition to seat tickets since it provides 20 distinct products and services, from cabin carry-on bags to pre-booking additional baggage.
With an eye toward the future, Air India Express hopes to boost its ancillary revenue even further. Rumour has it that the current range of 14–15% may eventually reach 20%. Ancillary revenue is important, and CEO Aloke Singh said the airline will put a lot of effort into it in the upcoming fiscal year. Singh emphasised that teams are actively working on creating new goods and services in order to realise the unrealized potential in non-passenger revenue.
Air India Express now has a fresh lease on life thanks to Tata Group-sponsored privatisation and new management. The airline has high hopes for the future because of its strategic leadership and financial support.
By the end of the fiscal year 2025, daily departures will have doubled, and within the next five years, market share will be doubled from its current level. With a significant number of new aircraft scheduled to enter the fleet, these goals seem very attainable.